Privacy Policy – St Petersburg Rapid Cleanup

Privacy Policy For Our Water Restoration Company

Who We Are

St Petersburg Rapid Cleanup provides professional property restoration and cleanup services throughout St. Petersburg, Florida. Our team handles water extraction, mold removal, and fire damage repairs for local residents and business owners. This policy explains how we collect, use, and protect the information gathered on our website.

We take your privacy seriously while we work to restore your property to its original condition. By using our pages, you agree to the practices described in this document. We focus on providing a secure experience for all our neighbors in the St. Petersburg area.

Information We Collect

We collect several types of data to help us serve you better. This includes information you provide directly, such as your name and contact details for scheduling an estimate. We also collect specific job and property details, including the age of the building and the type of damage present. Our team may gather photos and documentation of the affected areas to assist with insurance claims.

We also collect device and usage data through cookies or similar tools to see how visitors interact with our pages. In some cases, we receive information from service partners or insurance companies regarding your specific restoration needs.

How We Use Information

The information we collect is used primarily for service delivery and scheduling our crews. We use your details to create accurate estimates, process billing, and manage insurance documentation for your claim. This data helps us ensure safety on the job site and maintain high quality control standards.

We also use it for customer support and to find ways to improve our online experience. Some information is used for fraud prevention and to remain in legal compliance with local regulations. Using this data allows us to communicate clearly with you about the progress of your restoration project from start to finish.

Cookies and Similar Technologies

Cookies are small files placed on your computer that help our website remember your preferences and track visits. We use basic types of cookies to understand site traffic and ensure our online features work correctly. You have the option to limit or clear these cookies through your browser settings at any time.

Please note that some features of our website may function differently if you choose to disable cookies entirely. These tools are common across the internet and help us provide a more personalized experience for people searching for restoration help in Florida.

Sharing and Disclosure

St Petersburg Rapid Cleanup only shares your information in specific situations. We may share details with service partners and subcontractors who help us complete your restoration project. We also share data with insurers when you give us permission to help with your claim. Payment processors receive the data necessary to handle your transactions securely.

We may disclose information if required by law or for safety and compliance needs. We do not sell your personal data to third parties for marketing purposes. Your trust is important to our family business and we protect your details accordingly.

Data Retention

We keep our records for as long as necessary to fulfill operational, safety, tax, and legal requirements. The length of time we store information varies based on the type of document. For example, project photos and insurance paperwork are kept longer than basic website visit logs.

We follow local and federal regulations to determine these retention periods. Once the information is no longer needed for these specific reasons, we take steps to delete or anonymize it. This helps us maintain an organized system while protecting your past information from unnecessary storage.

Your Choices and Rights

You have practical options regarding your personal information. You may ask to access or update your details if they change. You can also request that we delete certain information where it is appropriate and allowed by law. If you wish to limit how we use your data or manage your cookie settings, you can do so through your browser.

To submit a written request regarding your privacy rights, please send a letter by postal mail to our office at 107 8th Ave SE B, St. Petersburg, FL 33701, United States. We will review and respond to your request as quickly as possible.

Security

We use several safeguards to protect your information from unauthorized access. This includes restricted access to files and regular training for all our employees on privacy habits. We use reasonable technical and physical protections to keep both digital and paper records safe. However, no method of electronic storage or transmission over the internet is perfectly secure.

While we strive to use the best tools available to protect your property and personal data, we cannot guarantee absolute security. We constantly update our methods to meet current industry standards for the restoration field.

Children’s Privacy

Our services and website are not directed toward children under the age of eighteen. St Petersburg Rapid Cleanup provides professional restoration for property owners and managers. We do not knowingly collect information from children. All accounts and service requests are intended for adults or authorized representatives of a property.

If we learn that a child has provided us with personal details, we will take steps to delete that information from our systems immediately. We encourage parents to monitor their children’s online activities to ensure a safe experience.

Data Transfers

In some cases, your data may be processed by vendors or service providers located outside of your immediate area. St Petersburg Rapid Cleanup uses reasonable measures to ensure your information remains protected during these transfers. we choose partners who follow strong security practices and respect privacy standards.

This processing helps us manage our website, handle digital payments, and store project records efficiently. Regardless of where the data is processed, we remain committed to the privacy rules outlined in this policy to protect our customers in St. Petersburg.

Changes to This Policy

St Petersburg Rapid Cleanup may update this privacy policy from time to time to reflect changes in our practices or the law. When we make updates, the latest version will always appear on this page with a new effective date.

We encourage you to check this section occasionally to stay informed about how we are protecting your data. Your continued use of our website after we post changes indicates that you accept the updated policy. We aim to keep our privacy practices clear and easy for all our clients to understand.

Contact Us

If you have any questions about this privacy policy or how we handle your information, please reach out to us. You can send a written inquiry by postal mail to our physical address. Please mail your questions to 107 8th Ave SE B, St. Petersburg, FL 33701, United States.

We value your feedback and will work to address any concerns you have about your personal data. This mailing address is the best way to ensure your privacy request reaches the correct department for a prompt response.

Definitions

Personal information refers to data that can identify you, such as your name or home address. Processing means any action we take with your data, like collecting, storing, or sharing it. Service providers are outside companies that help us run our business, such as payment processors or website hosts.

Cookies are small digital files that stay on your device to help websites recognize you and remember your preferences. These terms are used throughout our policy to explain exactly how we manage your data while we provide restoration services.