Who Should I Call First After a Fire in My Home?

If the fire is still active or anyone is injured, call 911 before anything else. Your safety and the safety of your family come first. Do not re-enter the home until firefighters say it is safe.

Once the fire is out, the next step is to contact your insurance company. They can explain what your policy covers and guide you on the next steps. Policies vary, and your insurer decides what is covered.

• Call 911 if the fire is active or injuries exist
• Wait for firefighters to declare the home safe
• Contact your insurance company after the fire is out
• Take photos of damage for your records

After you have contacted your insurance company, you can call local water damage pros who also handle fire damage. They assess the extent of the damage, secure the property, and begin cleanup. This includes removing soot, smoke odors, and water used to extinguish the fire.

The pros also check for hidden issues like water damage from firefighting efforts. They use specialized equipment to dry affected areas and prevent mold growth. In a humid climate like St. Petersburg, quick action is important to avoid secondary damage.

Fire damage restoration usually involves several steps. The pros will first remove debris and damaged materials. Then they clean and treat surfaces to remove smoke and soot. Finally, they dry the home thoroughly to prevent mold.

The process can take time, depending on the extent of the damage. You may need to find temporary housing while the work is done. Your insurance company can advise on additional living expenses if your policy covers them. Policies vary, and your insurer decides what is covered.

• Remove debris and damaged items
• Clean and treat surfaces for smoke and soot
• Dry the home to prevent mold growth
• Check for hidden water damage
• Advise on temporary housing if needed